Refund Policy

Information Process Solutions & Services (IPS USA), is your trusted partner in software development and digital marketing solutions. As a leading agency, we specialize in software applications, websites, and games development, as well as comprehensive digital marketing services. Our diverse portfolio includes licensable software, installable applications, and digital services that require expert human effort. We appreciate your interest in our offerings and are committed to providing you with top-tier products and services.

However, to ensure a transparent and fair experience for our customers and banking partners, we want to explain our refund and chargeback policy in detail. We encourage our customers to read this nonrefundable policy.

Product and Service Offerings

  • Software and Digital Products: Information Process Solutions & Services (IPS USA) offers a range of software development, digital marketing services, and digital products, including licensable software, applications, and services.
  • Digital Marketing Services: Our digital marketing services, such as website ranking on search engines or content creation, involve human effort and expertise. As such, these services are non-refundable once initiated.
  • Refund Eligibility Please be aware that once you download, execute, install, or receive delivery of any of these items, they cannot be rolled back and therefore, no refunds will be issued after purchase. To make an informed decision, we strongly encourage you to carefully review all specifications, use cases, benefits, and requirements associated with our offerings before making a purchase

Chargeback Policy

  • Chargeback Dispute
    • Payment Methods: We accept payments via credit/debit cards and other electronic transactions. No chargebacks will be accepted after making a payment for our products or services.
    • Dispute Resolution: If you have a concern or believe there has been an error in the billing or provision of our products or services, please contact our customer support team at [email protected] for resolution. We are committed to addressing and resolving any issues promptly.
    • Chargeback Prevention: To prevent the need for chargebacks, we encourage customers to review their orders carefully and contact us with any questions or concerns before making a payment. Our team is here to assist you and ensure your satisfaction with our offerings.
  • Contact Information

If you have any questions or require further clarification about our refund or chargeback policies, please don’t hesitate to reach out to our customer support team at [email protected]

Effective from: September 27, 2023

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