Faq

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Frequently asked questions

We can tell you the more frequently asked questions here, if you have any other query about product details or any connection issues you can leave a message in our "Contact Section".

General Questions

What sort of businesses do you work with?

Digital Marketing Agency works with businesses large and small. We connect each project with the right professionals who have ample experience working on companies at each scale and specialization. This ensures that the right people are working on each project. Whether you’re a small business looking to reach your local audience or a large, multinational brand looking to launch a new product in numerous markets, we have digital marketing experts who have the experience and passion required to make your marketing campaign a success.

What services does DMA provide?

We are an award-winning digital marketing agency that has made notable strides in both organic and paid search markets. The specific services we provide are in our top navigation, comprised of six major areas: search engine optimization, pay per click, social media, reputation management, web development, and marketing automation. We help businesses find an audience online, reach that audience with a powerful message, and turn that engagement into a meaningful relationship for long-term benefit. Most businesses need a combined approach to digital marketing. To learn more about how we can help you grow your brand online, reach out to us. We can provide you with a thorough analysis of the services you’ll see the most value out of and the expectations you can have from a custom digital marketing campaign.

What is your pricing model?

Each project we work on is specific to the business we are working with. As a result, we do not use a standardized pricing model. Each campaign is tailored to the business we are working with based on what they are looking to achieve and how we can get them there. If you’re interested in getting a custom quote that will produce value and make sense to you in the long-term, please give us a call or fill out our contact form. One of our sales representatives will learn more about your business and provide you with your own custom quote.

Do you work with other agencies?

We often help other agencies with projects that are either larger or more specialized than they are used to handling on their own. If you’re offering digital marketing services and have clients requiring solutions you’re not equipped to handle, please reach out to our business development team.

What locations do you service and what are your hours of operation?

Digital Marketing Agency is headquartered in the United States of America, but has a presence in the United Kingdom, Australia, India, and other countries as seen on our “contact us” page. We have physical offices around the world and are interested in helping businesses reach both their local and international audiences.

What competitive advantage does DMA offer its clients?

Most other marketing agencies only offer a fraction of what DMA can give their clients. DMA is a one-stop shop for SEO, PPC, social media marketing, reputation management, web development, and more, providing businesses with a single entity to cover all of their needs. Our internal structure enables our teams to work together to produce exceptional results for our clients, building a bridge between each of our services.

Search Engine Optimization

How is your SEO service unique to those offered by other agencies?

From the start, our SEO professionals will perform a deep analysis of your business to understand the market you’re competing in and the specific practices your competitors engage in online. We choose the keywords for your campaign, the structure of your website, and the channels we focus on for off-page optimization based on the results of this analysis. Our research-oriented method ensures that results are consistently achieved rather than taking a “one-size-fits-all” approach. You can expect your SEO campaign to be a long-term investment, often requiring 3–6 months before seeing a return. What sets us apart from the competition is the long-term results we achieve. Instead of getting your name ranked and then subsequently losing it, we work to establish your brand as an authority, encouraging search engines to consistently feature your pages at the top of the results.

How does DMA charge for SEO services?

Each campaign is different. Two companies of similar size in similar industries are still going to have vastly different approaches to achieve similar results. We strive to personalize each campaign to the unique objectives and challenges our clients face in getting their website ranked in the search results provided by the major search engines. We can provide your business with a custom quote that outlines the costs, the time commitment from DMA, and when your brand will begin seeing the results of our hard work and dedication to your SEO campaign.

How do I know if I am the right fit for DMA's SEO services?

If you’re looking to increase your organic traffic and have a lasting impact from your most competitive keywords, DMA is right for you. Search engine optimization requires long-term commitment and effort to make it work and to make those results last. Some SEO companies opt to use short-term strategies to get a high placement for a quick fee, but in nearly all of these cases, the placements don't last. As major search engines adjust their algorithms to combat link schemes, these strategies don’t create lasting results and end up creating more of a headache for clients. We focus on building for the long-term.

Web Design & Development

How are your web design and development services unique to those offered by other agencies?

Your website is often your potential client’s first impression. We understand the importance of that first impression and guarantee the work that we do. Each website is built from the ground up based on your unique requirements and objectives. Before we take on a project, we want to understand the project in addition to what you want to achieve with that website. Our approach to building the website will be laid out with timelines and any requirements from you at the start of the campaign to make the design and/or development process as seamless as possible. We meet our deadlines and exceed expectations.

How does DMA charge for web design and development services?

Website design and development are completely customized at DMA. A detailed proposal including design, development milestones, and payment terms will be presented prior to any work being done.

How do I know if I am the right fit for DMA's web design and development services?

You’re a great fit if you’re looking to build something for the long-term. We’re not interested in wholesale design and development. Each website is built to your unique requirements and specifications to give you the right website from the start. If you’re looking for a unique solution to your design and development woes, we are the right fit. 

Software Development

Which software development services do you provide?

As an IT outsourcing company, we provide our clients across the globe with development services including Web Application Development, Mobile Application Development, Enterprise Management Solutions and DevOps & Cloud.

How long would it take to develop a mobile app/web app?

Before setting a clear timeline, we need to clarify our clients' requirements as detailed as possible. In general, a project could typically take from 3 to 6 months depending on its complexity. Some projects in which web or mobile applications need to be Integrated with 3rd party systems such as payment gateways might take up more time.

How do you guarantee the product quality?

We work in a short iteration mode and regularly test the work results, taking into account all customer preferences and the target audience reaction. This approach allows us to provide our customers with high-quality products, observing the specified deadlines. Quality is our top priority.

Pay Per Click Management

How is your PPC service unique to those offered by other agencies?

When we take on a pay-per-click project, we dedicate ourselves to the continued maintenance and adjustment of the campaign to get the most value. Our PPC experts are not fond of the idea of setting up a campaign and letting it do its own thing; we are constantly tracking and monitoring how the campaign is performing in both the short-term and the long-term. Each of our campaigns is rigorously evaluated to get the most value for every keyword, landing page, and ad placement to ensure that we are reaching the right audience with the right approach.

How does DMA charge for PPC services?

Each project has different requirements and goals, and as a result we don’t have a standardized pricing structure. We make the costs associated with each project understood upfront with no hidden fees or agendas. To get a customized quote for your pay-per-click campaign, please contact us directly. You’re never obligated until you’re ready to start your PPC campaign..

How do I know if I am the right fit for DMA's PPC services?

Meaningful marketing takes time. We take on pay-per-click projects for businesses that are looking for long-term growth instead of a short-term fix to their marketing anxiety. Digital Marketing Agency is not a provider of wholesale marketing solutions. We are passionate about each project and work to continually improve every campaign in terms of performance.

Social Media

How is your social media service unique to those offered by other agencies?

When we take on a social media project for a client, we invest ourselves in their social presence. Each project is an opportunity to test the skills our professionals have been developing for years. We take the time to research each brand we represent to understand who they are, what sets them apart from their competition, and who their core audience is. We then identify the best methods of communicating with that audience through social media in order to drive the right type of engagement, leading to the highest possible sales conversions for their campaign.

How does DMA charge for social media services?

Each project is a unique challenge and therefore requires an initial analysis to determine the right route to take. We provide a free quote for all potential projects to clearly define what it is that Digital Marketing Agency will be doing and at what cost. Since each project is different, we are unable to provide a standardized method for pricing. We’ll outline exactly what the campaign will cost and in what time period.

How do I know if I am the right fit for DMA's social media services?

We work with businesses that want to achieve long-term success in social media rather than short-term campaigns meant to simply increase numbers. For social media to work, it requires dedication from both the brand name being represented and the team working to make social media work. We are dedicated to the long-term success of each social media campaign we tackle, and we want our clients to be as dedicated to taking advantage of those results. If you’re looking for a wholesale social media service or just want to inflate your presence on social media, Digital Marketing Agency might not be the right fit for you. However, if you’re looking to make social media work for you, DMA is the right choice.

Graphics Designing

How is your Graphics designing service unique to those offered by other agencies?

Prices depend on many variants, but you can be sure you are getting a great value for your design project. Design jobs are charged by the hour. Typical graphic design projects are $75/hr. or a flat $100 for a small to med setup job. We also bill in 15min increments for web work. If you have small changes to a pre-existing file that takes 5 min for a quick update, we will charge the min amount of $35. Web site work starts at $75 per hour. You won’t find that with some of our competitors. We encourage prospective clients to compare The Brand Affect with agencies producing the same level of work.

HOW DO I CHECK ON THE PROGRESS OF MY LOGO JOB DURING DESIGN PROCESS?

Once deposit is received, normal turnaround for logo design is 14 days. We present the logos to the client at the black and white stage, then again at color stage, and wait for final approval before we save out all the files for you. The client logo files are their artwork and we are up front about this part of the process. We do save your work in case you lose the files or need them sent again.

WHAT IS THE CLIENT’S INVOLVEMENT IN THE DESIGN PROCESS?

Reputation and brand management is specific to your business and may possibly include individuals within your company. DMA will perform some background work and evaluate how our services may best help.

HOW DOES YOUR LOGO DESIGN PROCESS WORK?

During our initial logo meeting, we first begin by discussing the client’s ideas, target market, and uses for this logo. We then ask for samples of existing logos that the client likes or dislikes to get an idea of their taste. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, we make sure we have collected enough information before we begin work. Our logo design service is very straight forward. If you’d like to see extra concepts after our initial three ideas or if you need a couple logo designs for multiple companies our service can be priced according to your needs.

Marketing Automation

How are your marketing automation services unique to those offered by other agencies?

Each marketing automation campaign we build is a long-term solution rather than a quick trap for your leads. We build a campaign that is designed to entice your prospective clients with engaging marketing messages based on how they have interacted with your brand across a wide variety of media. The platform used and the approach taken are based on your goals and objectives. We build campaigns to give you the best fighting chance at converting every prospect into a paying customer.

How does DMA charge for marketing automation services?

Marketing automations are customized services. A detailed proposal including design, development milestones, and payment terms will be presented prior to any work being done.

How do I know if I am the right fit for DMA's marketing automation services?

If you’re looking for a quick and easy solution, Digital Marketing Agency will probably not be your best bet. If you’re looking for an engaging and exhaustive strategy to get the absolute best value out of your marketing dollar, DMA is ready to build a powerful campaign designed to give you every chance you need to convert a prospective buyer into a paying customer.

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